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REPAIR GUIDE

At MANA, we repair our products carefully and responsibly so that our customers can enjoy using their products for a long time with fondness.
If you have any questions, please feel free to contact us.

Repair Price List
Repair area 		Price (excluding tax) Required time
1. Lift replacement 		3,000 and up From 30 days
Special heel lift replacement 3,500〜 From 30 days
2.Replacing the heel leather 6,000 and up From 30 days
Heel replacement 8,500〜 From 45 days
3. Sole replacement 9,000 and up From 45 days
Unit sole replacement 18,000〜 60 days or more
Peeling repair (1 location) 3,500〜 From 30 days
Half-pasted 6,000 and up From 45 days
4. Insole replacement 3,500〜 From 30 days
5.Others: Lace replacement 2,000 and up 20th ~
Decorations coming off, glue coming off, etc. 2,000 and up From 30 days
Rubber replacement for instep, belt, etc. 2,500 and up From 30 days
Zipper replacement (one leg) 6,000 and up 60 days or more
Zipper replacement (both legs) 6,000 and up 60 days or more
Frayed stitches, sewing, etc. 2,500 and up From 30 days
Buckle and eyelet replacement 2,500 and up 20th ~
6. Widening 2,000 and up 20th ~

*Prices and required time are only estimates. Please note that they may vary.

Attention

* Regarding repairs: If the customer or another company has repaired or restored the product, we may not be able to repair it. If there are any discontinued parts or materials, we may use substitute materials or the product may not be repairable at all.

*Please note that you will be responsible for shipping costs when sending the item back to us. We will cover the shipping costs when returning the item.

*Delivery dates may vary depending on the availability of materials.

*For any other repair inquiries, please contact us.

Order guide

  1. Contact usPlease enter your customer information and the details of the repair you would like to make and send it to us via the link below. For inquiries, click here>>>
  2. Please send your shoes to the following address: 4-20-10 Kuramae, Taito-ku, Tokyo 111-0051 Scope 21 7th floor Concordia Co., Ltd. Repair department *Please note that you will be responsible for the shipping costs. *We cannot accept items brought in, so please make sure to send them by shipping.
  3. After confirming the condition of the item , we will contact you by email to inform you of the delivery date and fee. *If you do not receive a response within 2-3 days, please contact us.
  4. Once payment has been confirmed, repairs will begin.
  5. Please wait a while as our experienced repair craftsmen will carefully repair your item until the very end.
  6. Once repairs are complete, we will return the product to you at our expense.